SmallBizGenius Analysis

Mabelslabels receives generally positive feedback for its durable and customizable labels, particularly for kids' items. Customers appreciate the ease of ordering and the quality of the labels, though some report issues with adhesion and order accuracy.

Category Breakdown

Scores based on analysis of 96 recent reviews

Product Quality & Durability

8.0/10

Many reviewers praise the quality and durability of Mabelslabels, noting their ability to withstand washing machines and dishwashers. However, some customers report issues with labels peeling off clothing after a few washes or finding that the adhesive isn't as strong as it used to be. For example, one reviewer said, "The labels hold up to whatever my kids throw at it."

42 reviews mention this

Ease of Ordering & Customization

8.5/10

Customers frequently mention the easy ordering process and customization options available on the Mabelslabels website. They appreciate the ability to preview designs and create personalized labels. One reviewer noted, "Ordering was easy and shipping was quick."

28 reviews mention this

Shipping & Delivery

6.5/10

While some reviewers praise the fast shipping and delivery times, others report delays in receiving their orders. Some customers also mention issues with order accuracy, such as receiving only part of their order. One reviewer said, "My order shipped much faster than I expected," while another stated, "My order came in a bit later than expected which was the only issue I had."

18 reviews mention this

Customer Service

7.8/10

Several reviewers highlight positive experiences with Mabelslabels' customer service, noting their quick and helpful responses to inquiries and issues. Some reviewers mention that customer service proactively reached out to address concerns. For instance, one reviewer wrote, "Incredible customer service!"

12 reviews mention this

Adhesion Issues

5.0/10

A recurring concern among some reviewers is the labels' tendency to peel off clothing, especially after washing. Some customers report that the adhesive is not as strong as it used to be. One reviewer stated, "Labels aren’t as sticky - have you changed your glue?"

10 reviews mention this

Website Experience

7.0/10

While many find the website easy to use, some reviewers mention issues with navigation, editing their cart, or finding specific products. Some also mention the lack of adult-themed designs. One reviewer noted, "Had major issues editing my cart," while another said, "The website pictures and descriptions were not great."

8 reviews mention this

Pros & Cons

What Customers Love

Easy to order and customize labels Mentioned 28x
"Ordering was easy and shipping was quick."
Durable labels that withstand washing and dishwashing Mentioned 25x
"They hold up and are durable, even with washing."
Fast shipping and delivery (in some cases) Mentioned 15x
"Super fast shipment & great quality"
Excellent customer service Mentioned 12x
"Incredible customer service!"
Wide variety of designs and options Mentioned 8x
"Mabel's Label's had great options to select from for my toddler's labels."

Common Complaints

Labels sometimes peel off clothing after washing Mentioned 10x
"Clothing Labels Peeling After 3 months"
Shipping delays and order inaccuracies Mentioned 8x
"I ordered last Thursday, the website says expected last Friday yet it hasn’t shipped. Confusing."
Website navigation and editing issues Mentioned 5x
"Had major issues editing my cart"
Limited design options for older kids/adults Mentioned 3x
"Please offer older kid or adult styles, not just infant design starter packs"
Inconsistent label quality compared to previous orders Mentioned 3x
"These labels were not as good as my previous order"

Common Questions About Mabelslabels

Answers derived from customer review patterns

Is Mabelslabels legit and trustworthy?

Based on the analyzed reviews, Mabelslabels appears to be a legitimate company. The majority of customers report positive experiences with the product quality, ease of ordering, and customer service. However, some reviewers have experienced issues with shipping delays, order inaccuracies, and labels peeling off clothing after washing. While these issues are not widespread, potential customers should be aware of them before making a purchase. Overall, Mabelslabels seems to be a reliable option for personalized labels, but it's essential to consider the potential drawbacks.

Based on 45 reviews

Does Mabelslabels have good customer service?

Many reviewers praise Mabelslabels' customer service, describing it as quick, helpful, and accommodating. Some customers mention that customer service proactively reached out to address their concerns and resolve issues. However, a few reviewers report difficulty getting a response or resolution to their problems. Overall, the majority of customers seem satisfied with the level of customer service provided by Mabelslabels.

Based on 12 reviews

Is Mabelslabels worth it for small business?

While Mabelslabels primarily caters to individual and family needs, small businesses could potentially use their labels for branding or organizing purposes. The customization options and durable materials could be beneficial for labeling products or equipment. However, the website and product offerings are not specifically tailored to small business needs, so it may not be the most efficient or cost-effective solution for large-scale labeling projects. Small businesses should carefully consider their specific needs and budget before choosing Mabelslabels.

Based on 0 reviews

What is Mabelslabels' return policy like?

The provided reviews do not offer specific details about Mabelslabels' return policy. It is recommended to visit the Mabelslabels website or contact their customer service directly for information about returns, exchanges, and refunds.

Based on 0 reviews

Why are my Mabel's Labels peeling off?

Several reviewers mention issues with labels peeling off clothing, especially after washing. This could be due to a change in the adhesive formula, improper application, or the type of fabric the labels are applied to. Some reviewers suggest ensuring the labels are firmly pressed onto a clean, dry surface and avoiding harsh detergents or high heat when washing. If the issue persists, contacting Mabelslabels' customer service may be helpful.

Based on 10 reviews